Shipping policy

Shipping Policy

At Homzi, we aim to deliver your orders safely, securely, and as quickly as possible.

Order Processing Time

All orders are generally processed within 1–2 business days after order confirmation.

Orders placed on weekends, public holidays, or during promotional periods may be processed on the next business day.

Delivery Timeline

Estimated delivery time is usually 3–7 business days, depending on customer location and courier availability.

Delivery times may vary for remote locations or due to unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing the order.

Free shipping may be offered on selected products, campaigns, or promotional offers.

Order Tracking

Once the order is shipped, tracking details may be shared through:

• Email
• SMS
• WhatsApp (if applicable)

Customers can use the provided tracking information to monitor shipment status.

Delivery Delays

Although we try our best to ensure timely delivery, delays may occur due to:

• Weather conditions
• Courier partner issues
• High order volumes
• Public holidays
• Other unexpected circumstances beyond our control

Incorrect Shipping Information

Customers are requested to provide accurate shipping details while placing orders.

Homzi shall not be responsible for delays, lost shipments, or failed deliveries caused by incorrect, incomplete, or inaccurate address information provided by customers.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery remains unsuccessful due to customer unavailability or incorrect information, the order may be returned.

Contact Support

For shipping-related questions or assistance, contact us:

Store Name: Homzi

Email: support.homzi.shop@gmail.com

Phone: +91 6354 144 273

Address:
144, Prabhukrupa Society, Sheri No. 3,
Laxmannagar Chowkdi, Surat, Gujarat – 395010, India